Our Unique Selling Points

Winning four ESTAS awards is a demonstration of our sustained focus on customer service.  Improving the customer experience is the primary reason we gather feedback, and the ESTAS Awards are a great platform for this.

The awards determine the best estate and letting agents in the UK through research carried out among clients on the service they have received from their agent.

It’s this feedback that allows us to listen, adapt, innovate and improve.

We have invested in Matterport 360° Virtual Video equipment so prospective tenants may still view properties safely from their home, if need be.

All of our available managed properties now have a Matterport 360° Virtual Video as standard.

We have let 67% more properties using Matterport 360° Virtual Viewings than the same period last year.

66% of tenants rent a property without a physical viewing!

Developments to our online Landlord Dashboard now allow our landlords a wealth of information and transparency at a glance:

Property appointments and viewer feedback

Live progress throughout the tenancy application process

Uploaded property certificates and expiry reminders

Access to maintenance invoices (Full Management Landlords)

Since January 1st 2021:

37% of our properties have let via Instagram & Facebook campaigns before they hit our website or portals, generating 566% more pages/sessions to our website than that of our competitors.

68.3% of our followers are aged 18 – 34; the perfect target market for rented property.

Our formidable social media marketing ensures we have pre-qualified tenants waiting to view your properties.